Job Opportunities

We are currently hiring for part-time front desk staff.

Part-time Front Desk

Overview

We are seeking a friendly, reliable, and organized Part-Time Front Desk Staff person to be the first point of contact for our members and visitors. This role is crucial in maintaining a welcoming and efficient environment, ensuring smooth operations during evenings and weekends. The ideal candidate will possess excellent communication skills, a proactive attitude, and the ability to handle various administrative tasks. This position does require night and weekend hours.

Key Responsibilities

  1. Member and Visitor Services:
    • Greet members and visitors.
    • Provide information about the makerspace, including membership options, workshops, and available equipment.
    • Assist members with check-in/check-out procedures and access to the facility.
    • Address inquiries and resolve issues promptly and professionally.
  2. Administrative Support:
    • Answer phone calls in a timely manner.
    • Assist with workshops, events, and equipment reservations.
    • Process payments and handle cash transactions accurately.
  3. Facility Management:
    • Ensure the front desk area is clean, organized, and well-stocked.
    • Monitor the makerspace to ensure a safe and secure environment.
    • Enforce makerspace rules and guidelines.
    • Report any maintenance issues or safety concerns to the Technical Director.
    • Assist with opening and closing procedures.
  4. Other Duties:
    • Perform other duties as assigned by the management team.

Qualifications:

  • High school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time-management abilities.
  • Proficiency in basic computer applications
  • Customer service experience preferred.
  • Familiarity with makerspaces, DIY culture, or related fields is a plus.
  • Ability to work independently and as part of a team.
  • Reliable and punctual.

Schedule

  • Part-time, 20+ hours per week.
  • Must be available to work evenings and weekends.
  • Specific schedule negotiable.

Compensation

Compensation will be commensurate with experience and aligned with the non-profit nature of the organization, starting at $17.50 per hour.

How to Apply:

Please submit your resume and a brief cover letter outlining your qualifications and interest in the position to beth@innovationcentersaratoga.org.